ACCOMMODATION BOOKING AND RESERVATION
TERMS AND CONDITIONS
Thank You for choosing to stay in Somerset Soul at Upper Vobster Farm. By making this reservation You are entering into an agreement with Us, so please read Our terms and conditions below.
Our terms and conditions include Appendix 1, which deals with internet usage and WIFI terms and conditions. Please ensure that You and everyone staying in the Selected Property comply with these.
If You have any requests about booking a Selected Property at Upper Vobster Farm or any questions about our Terms and Conditions please feel free to contact Us by either of the following means:
By email to email@example.com
By telephone to our support team on either 0044 (0) 1373 812166 or 0044 (0) 7563 945237
OUR COVID-19 CANCELLATION PROMISE
If You are unable to travel to take your holiday because of a national lockdown, or because You are put into a Tier where You are unable to travel, or We are put into a Tier where We are unable to accept You, We guarantee that You will get a full refund - no quibble, no deductions.
There are a number of travel insurance policies available that include cover for illness with Covid-19 and self-isolation. It is important that you consider these when you make a Booking.
If You (or a member of Your party) are unable to travel because You (or a member of Your party) fall ill with Covid-19 or are required to quarantine or self-isolate We will assume that You have taken out adequate travel insurance and no refund will be payable. However, We do recognise that this is not always possible and in these circumstances We will see if We can re-book You for an alternative date or refund whatever You have paid less a charge of £200.00 to cover Our administration and preparation costs.
With the exception of the specific circumstances above, any other cancellations are covered in our policy below.
We look forward to welcoming You to the Farm.
Tricia and Michael Nicholson
IN THESE TERMS AND CONDITIONS:
Booking: Means a booking for a Property or Properties.
Booking Form: Where applicable, means the booking form on the Somerset Soul Website or which You are asked to complete at any stage by Us.
Contract: Means the contract between You and Upper Vobster Farm, the owner of the Property. The contract is valid for any booking made where any monies have been taken, be that a deposit, part payment or full payment.
Cottages: Means Rosemary Cottage, Lavender Cottage, St Edmunds Court, The Barn and Cherry Tree Cottage.
Courtyard Accommodation: Means The Dovecote, Courtyard Studio, Courtyard Cottage, The Dairy and Valley View.
Damage Deposit Bond: Means the amount that is held by Us on Your debit or credit card to pay for any damages and extra cleaning charges. The deposit will be credited to your debit or credit card, less any deductions in accordance within 7 working days after departure.
Data Protection Legislation: Means the General Data Protection Regulation (GDPR), the current Data Protection Act 2018 and any other laws relating to the protection of personal data and the privacy of individuals that regulate our use of Your personal data.
Extras: Means any additional items taken or consumed by You which can for example include additional baskets of logs, ready-made meals, candles, products / toiletries that are available for purchase and any special requests, including, for example, special hampers or groceries, extra bottles of water and late departure charges or lost keys.
Property, Properties: Means Somerset Soul, the Cottages and Courtyard Accommodation advertised on our website, special promotional leaflets or any other marketing material, be that digital or in print and that are available for booking whether or not they are located on the farm. This also includes Related Properties.
Related Properties: Means the Long Room, Long Room Kitchen, Treatment Room, Gym and Beauty Room, Meeting Room, Painting Room, Summer House and any areas that are available to be booked.
Rental Fee: Means the total fee for the Selected Property as set out in the brochure or on the Website or as otherwise agreed in writing including rental, heating, electricity, one basket of logs, use of bed linen and towels, toiletries (including VAT if applicable) but excluding any charges for additional services provided by Upper Vobster Farm.
Rental Period: Means the period of time for which You wish to rent the Selected Property as stated in the Booking Form or other written confirmation of the Booking from You.
Selected Property: Means the Property specified by You or Us in a Booking.
Somerset Soul: Means Upper Vobster Farm Farmhouse.
Upper Vobster Farm: Means the name of the business with which You are entering into a booking contract. Upper Vobster Farm is located at Upper Vobster Farm, Upper Vobster, Radstock, Bath & North East Somerset, BA3 5SA. It is a partnership between Tricia Nicholson and Michael Nicholson.
We, Our, Us: Means Upper Vobster Farm.
You, Your: Means the person who makes the Booking and any persons who stay in the Selected Property with You or visit You during your stay.
YOUR BOOKING CONTRACT
Your Contract for renting the Selected Property is between You and Upper Vobster Farm, and all that it incorporates is subject to these Booking Conditions.
By making a Booking You have entered into a contract with Upper Vobster Farm for the letting of the Selected Property in accordance with our Terms and Conditions of booking and it will be legally binding at the point that Upper Vobster Farm issues a confirmation of booking to You.
Upper Vobster Farm reserves the right to refuse and reserves the right to terminate a Contract without prejudice should the booking deem to go against the ethos of Upper Vobster Farm. Examples include, but are not limited to, same sex parties, stag and hen parties and group bookings where You and members of Your party are under the age of 21.
This also applies to curtailing Your stay immediately if it is deemed necessary as a result of Your behaviour or that of any of Your guests or any other material breach of these Booking Conditions. In the event that Your Contract is terminated, Upper Vobster Farm reserves the right not to refund to You any part of the Rental Fees in respect of the shortened Rental Period.
MAKING A BOOKING
Bookings can be made in the following ways
By email to Upper Vobster Farm at firstname.lastname@example.org
By telephoning Upper Vobster Farm on +44 (0) 1373 812 166
Please note that
We operate a minimum two night stay in Somerset Soul, unless special arrangements are agreed in advance at the time of booking
At peak times We operate a minimum stay of one week in Somerset Soul.
Some of Our properties are dog friendly. Somerset Soul is dog friendly. There is a supplement for each dog that comes with You to cover the extra cleaning.
PAYMENT FOR YOUR BOOKING
Bookings are subject to Our Cancellation Policy details of which are set out below
At the time of booking a deposit of 30% is due.
The remaining balance is due 4 weeks before Your arrival date.
A Damage Deposit Bond of £500 is due at the time of booking.
Should You book Your stay within 4 weeks of Your arrival date, payment in full is required at the time of booking.
We will issue a booking confirmation once You have made a Booking and any money due at the time of Booking had been received. Upper Vobster Farm has the right to release Your Booking if payment is not made by the specified date.
It is Your responsibility to check the confirmation received carefully and notify Us immediately in case of any discrepancy or mistake.
Special requests may be made prior to travel and whilst we will endeavour to meet them, this cannot be guaranteed. Under no circumstances will requests accepted by Us form part of our contractual obligations. Unless agreed in writing by Upper Vobster Farm, we do not accept liability for special requests that are not fulfilled. If a special request incurs extra expense We may ask for an additional payment.
METHODS OF PAYMENT
Upper Vobster Farm accepts payment by cash, credit or debit card or BACS in GBP. For Bookings made less than 4 weeks before the start date of the Rental Period, payment must be by credit or debit card .
Payment by bank transfer in euros can be arranged. Please contact Us if You would like to pay in euros.
Payment for any Extras must be made prior to Your departure. There is a list of the Extras currently on offer in Your Selected Property.
CANCELLATION POLICY AND REFUNDS
Your booking is a legal contract. If You cancel the accepted/confirmed Booking for any reason, You must notify Upper Vobster Farm in writing either by email or post.
If You decide to cancel Your Booking the sooner that You do so the easier it is for all of Us so that We can keep our charges to a minimum. We will always do Our best to re-let and be as flexible as possible so it’s important that You keep in touch with Us during the booking process.
COVID-19 CANCELLATION POLICY
If You are unable to travel to take your holiday because of a national lockdown, or because You are put into a Tier where You are unable to travel, or We are put into a Tier where We are unable to accept You, We guarantee that You will get a full refund - no quibble, no deductions.
There are a number of travel insurance policies available that include cover for illness with Covid-19 and self-isolation. It is important that you consider these when you make a Booking. If You (or a member of Your party) are unable to travel because You (or a member of Your party) fall ill with Covid-19 or are required to quarantine or self-isolate We will assume that You have taken out adequate travel insurance and no refund will be payable. However, We do recognise that this is not always possible and in these circumstances We will see if We can re-book You for an alternative date or refund whatever You have paid less a charge of £200.00 to cover Our administration and preparation costs.
STANDARD CANCELLATION POLICY FOR SOMERSET SOUL
If You cancel within 2 weeks of Your stay there will be a charge of one night’s stay, calculated as the Rental Fee payable for the stay divided by the number of nights booked, and You will be refunded the balance of what you have paid.
If You cancel within 1 week of Your stay or fail to turn up there will be no refund payable, except in extenuating or unavoidable circumstances or if we are unable to re-let.
RE-LET POLICY FOR SOMERSET SOUL
If You cancel within 2 weeks of your stay and We are able to re-let the Selected Property there will be a charge of £200.00 to cover Our administration and preparation costs and We will refund the balance of what You have paid.
NON AVAILABILITY OF ACCOMMODATION AND FORCE MAJEURE
We shall not be liable for any delay or non-performance of Our obligations under the Contract to the extent that the performance is interrupted or prevented by any act or omission beyond Our reasonable control. We shall notify You as soon as reasonably practicable when we become aware of such delay or non-performance.
If Your accommodation becomes unavailable for reasons beyond Our control, for example due to flood or storm damage We shall as soon as we’re aware of it, notify You and We will attempt to, if deemed appropriate, find You alternative accommodation. Should You accept any alternative accommodation offered, You will be issued with a new booking contract to which all Terms and Conditions apply.
If We have to cancel the reservation We will provide a full refund of monies paid. No further financial claims will be considered.
In view of the rural setting a vehicle is essential and Upper Vobster Farm will not be held liable for any inconvenience caused or additional costs should You come to stay without a vehicle. You cannot rely on public transport.
ARRIVAL AND DEPARTURE ARRANGEMENTS
Owing to current circumstances surrounding Covid 19, check in is 5.00pm on the day of arrival. It may be possible to arrange an early arrival dependent on whether Your chosen Property has been occupied prior to Your arrival. However, this must be confirmed in advance. Arrivals after 8pm that require some assistance from Us may incur an additional charge depending on the circumstances.
Departure time is 11.00am for Somerset Soul. Other Properties have earlier departure times so check these when booking a combination of Properties. A later departure time is possible by prior arrangement only, and subject to availability, and may incur a charge. If the departure time is after 1.00 pm You will incur an additional cost of 50% of the cost of one night in the Selected Property calculated as the Rental Fee payable for the stay divided by the number of nights booked.
Should You wish to extend Your stay, You will be charged at the daily rate for that property or the daily rate for an alternative property, which may be higher, if it means that You need to move accommodation. All terms and conditions apply to the extension.
You will find a Guest Registration Form in the Selected Property. This must be completed, signed, scanned or photographed and emailed to Us at email@example.com. We have also printed out the NHS Test and Trace QR code for the Property and this is available for you to scan with your NHS Covid-19 App.
Please ensure You return Your key to the key safe on Your departure. We charge £50 for every set of lost keys. A returnable “key” deposit of £50 is payable and is taken as part of your final payment. The deposit will be credited to your debit or credit card, less any deductions for a lost key, within 7 working days after departure.
PETS - DOGS
Dogs are welcome in some Properties. You must tell Us about all the dogs that You wish to bring with You.
A maximum of 2 dogs is allowed. There is a cleaning charge for the first dog of £25 and the second dog is charged at £10. This covers Your whole stay. Please remember that if Your dog does cause any damage there will be a further charge for any special cleaning, repairs or replacement of items damaged.
Dogs must be kept on leads if brought onto the farm. They must be properly controlled and supervised at all times.
Dogs must not be left unattended in any of our Properties.
Please ensure that all Your dog’s vaccinations, flea and worm treatments are up to date prior to arrival.
Please clean up after Your dog. There are dog waste bins outside Your Property.
Registered guide dogs, special assistance dogs and hearing dogs are allowed in all Properties at no extra charge, even where the Property description states that dogs are not allowed.
Dogs are not permitted in any of the bedrooms or on any of the furniture in any of Our properties. We do provide food and water bowls. You are advised to bring a basket or bed for Your dog.
Guests with allergies should be aware that Upper Vobster Farm cannot guarantee that there have been no dogs at the Selected Property, nor does Upper Vobster Farm accept any liability for any suffering which may occur as a result of such pets having been present.
YOUR AGREEMENT WITH UPPER VOBSTER FARM
You agree that You will comply with the legislation applicable at the time of Your stay and comply with all social distancing and restrictions on group sizes and compositions as advised from time to time by Her Majesty’s Government. Breach of this rule will terminate the contract without recompense to You.
You agree that the number of people staying in the Selected Property will not exceed the maximum number stipulated in the property details. This is to ensure that Upper Vobster Farm adheres to all Fire, Health and Safety Regulations. Breach of this rule will terminate the contract without recompense to You.
You agree that the Selected Property will not be used for any activity or in such a way as to cause a nuisance or annoyance to neighbours of the Selected Property. We reserve the right to terminate the visit of any person whose conduct is detrimental to the comfort of others, without recompense. Please respect other guests and keep noise to a minimum after 10.00pm.
The use of recreational drugs, smoking in any form including E-cigarettes or the use of naked flames (candles/matches etc) other than when being used to light a fire is not permitted within any of the Properties or in its immediate vicinity.
You agree that the Selected Property will be used for leisure purposes only as a holiday let or corporate accommodation and not for any commercial purposes unless previously agreed with Upper Vobster Farm.
You must ensure that the Selected Property is left in a clean and tidy condition on Your departure at the end of the Rental Period, including cleaning up after any dogs that You have been permitted to bring to the Selected Property.
You and Your guests will comply with all regulations relating to the Selected Property or the site within which the Selected Property is situated, which will be communicated to You upon/prior to Your arrival.
You shall abide by all instructions with regard to the Use of the Selected Property and its fixtures and fittings as notified to You by Upper Vobster Farm.
Upper Vobster Farm is an alcohol free site. However, because We recognise You may wish to have alcohol, We request that it is consumed within the Selected Property and in moderation.
SPECIAL REQUIREMENTS & ACCESSIBILITY
We will endeavour to help those in Your party with special requirements by recommending cottages that are especially suitable. Please note that none of the properties owned by Upper Vobster Farm have been specifically adapted to accommodate people with disabilities or moderate to severe mobility issues and We do not have any accommodation that is officially graded as accessible.
Nevertheless, if You require any special accessibility requirements, it is important to ensure, when booking, that You inform Us so We can advise whether or not the accommodation would be suitable.
Please also note some of our properties are conversions of barns, or older properties and therefore may have features not suitable for babies, young children, the elderly or infirm.
HEALTH & SAFETY OF GUESTS
Upper Vobster Farm takes the safety of guests very seriously. Therefore, we ask that guests who stay in a Property take a few moments to think about their safety at the Selected Property. In particular You should:
Check the layout of the Selected Property, so that, in an emergency, You and Your party can get out quickly and easily.
Check the locations of the fire extinguishers and fire blanket and read the instructions for Use.
Check the location of the first aid box.
Read and take note of specific safety information provided in the Selected Property. If You have any concerns about the safety of the Selected Property, whether it be the garden, equipment or facilities, You should contact Upper Vobster Farm immediately.
There are live animals on site and we ask that You respect these and all local wildlife. Upper Vobster Farm has the right to put infection control or any other control processes in place should it be necessary for the health and safety of any livestock, wildlife, or protection and maintenance of the grounds.
There are strict health and safety guidelines relating to farms and farm machinery and Upper Vobster Farm complies with these.
DAMAGES AND BREAKAGES
Please take care when staying in the Selected Property. You and Your guests are responsible and liable for any breakages or damage to the accommodation or its contents during Your stay and agree to leave the property at the end of Your Rental Period in the same clean and tidy condition and repair it was found upon Your arrival.
By completing Your booking, You agree for Us to hold a Damage Deposit Bond of £500 at the same time that You pay the Rental Fee deposit, or all Rental Fees if the Booking is made less than 4 weeks before the start date of the Rental Period. In the event of any damage or breakages to the Selected Property during Your stay, We have the right to withhold some or all of the Damage Deposit and have the right to make additional charges should the result of any loss or damages exceed that of the Damage Deposit Bond.
You agree to notify Us of any accidental breakages or damage at the earliest possible opportunity so that repairs or replacement items can be arranged before the arrival of the next guests.
Upper Vobster Farm may charge You for the reasonable costs of any additional cleaning if this is considered necessary.
RIGHT OF ENTRY TO THE SELECTED PROPERTY
We and Our staff have the right of entry to the Selected Property at all reasonable times, except in an emergency where immediate access may be required, for the purposes of inspection or to carry out any necessary repairs or maintenance.
Should there be any cause for complaint during Your stay in the Selected Property, You should notify Upper Vobster Farm promptly before You leave and describe the nature of the complaint. Upper Vobster Farm will, of course, use its reasonable endeavours to resolve any complaints in as timely a manner as is reasonably possible.
If it is a complaint about Your accommodation or if You find that anything is faulty within the accommodation that needs Our attention, We will do what We can to assist and repair or make alternative arrangements. Due to the limited period of the rental, it may not be possible to repair such items during the Rental Period.
We have an out of hours number, whereby You can contact Us in the event that You have a problem with the Selected Property. We will endeavour to resolve any issues as soon as is reasonably possible and practicable. However, as with any domestic property, Upper Vobster Farm does not have access to maintenance services 24 hours a day.
Any complaints raised during Your stay will not necessarily result in any financial compensation and any complaints raised after Your holiday will not result in any form of compensation. Any form of compensation, financial or otherwise, is at the discretion of Upper Vobster Farm and there is no given right to receive compensation.
We do not accept liability for any loss, damage or theft to You or any member of Your party or any personal property belonging to guests, either in the property or in or to cars, bicycles or other vehicles left on the property, unless proven to be caused by a negligent act by ourselves, our employees or contractors whilst acting in the course of our employment.
We do not accept liability for any accident or injury to guests either within the property or outside unless proven to be caused by a negligent act by ourselves, our employees or contractors whilst acting in the course of our employment.
Nothing in these Booking Terms and Conditions shall limit or exclude the liability of Upper Vobster Farm for death or personal injury resulting from its negligence or for fraudulent misrepresentation or for any liability which cannot be excluded by law.
All warranties, conditions and other terms implied by statute or common law are, to the extent permitted by law, excluded from the Contract.
Upper Vobster Farm shall not be liable for any actual or alleged indirect or consequential loss howsoever arising suffered by You, or for any loss (either direct or indirect) of profits, anticipated profits, savings, business or opportunity or loss of publicity or loss of reputation or opportunity to enhance reputation or any other sort of economic loss.
The aggregate liability of Upper Vobster Farm to You for breach of contract, misrepresentation, in tort or otherwise arising under or in connection with the Contract shall be limited to damages not exceeding three times the total amount of the Rental Fee received from You.
Upper Vobster Farm is located in a very rural setting and is accessed via B roads and lanes. Due to the location, Upper Vobster Farm is not liable for any cancellation, delay or curtailment in Your stay as a result of adverse weather.
Upper Vobster Farm cannot be held responsible for any buildings or road workings which may be carried out close to Your Selected Property. Where we are aware of any anticipated works, We will endeavour to advise You in advance.
Any data collected in the process of this booking will be stored on our computer system. With Your permission We may contact You about promotions and offers. We will not share Your details with any third party.
For the purposes of this clause, capitalised terms not defined elsewhere in this Contract shall have the meaning set out in the Data Protection Legislation. Upper Vobster Farm is the Data Controller of all Personal Data provided by You. You agree that Upper Vobster Farm can process such Personal Data for the purposes of processing and administering Your Booking.
Upper Vobster Farm will wholly comply with the Data Protection Legislation and any directions issued by the Information Commissioner in the processing of such Personal Data.
Upper Vobster Farm shall process the Personal Data only to the extent necessary for the purpose of providing the services and in accordance with any written instructions from You and implement and maintain appropriate technical and organisational measures in accordance with the Data Protection Legislation to ensure a level of security appropriate to the risks that are presented by such Processing, in particular from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data, taking into account the state of the art, the costs of implementation, the nature, scope, context and purposes of Processing and the likelihood and severity of risk in relation to the rights and freedoms of the Data Subjects;
Upper Vobster Farm will not transfer the Personal Data outside of the EEA unless adequate levels of protection are in place;
Upper Vobster Farm will ensure that any employees or other persons authorised to Process the Personal Data are subject to appropriate obligations of confidentiality.
Upper Vobster Farm will not engage any third party to carry out its Processing obligations other than by way of a written contract which confirms that such third party will, at all times during the engagement, be subject to Processing obligations which comply with the Data Protection Legislation;
Upper Vobster Farm will, as soon as reasonably possible and without undue delay, notify You about any request (including subject access requests) or complaint received from Data Subjects without responding to that request (unless authorised to do so by You) and assist You by technical and organisational measures, insofar as possible, for the fulfilment of Your obligations in respect of such requests and complaints at its then-current rate;
Upper Vobster Farm will maintain appropriate records and information in compliance with Data Protection Legislation and on request by You, make available such records and information necessary to demonstrate their compliance with GDPR and otherwise permit, and contribute to, audits carried out by You (or Your authorised representative) at its then-current rates;
On termination or expiry of this Contract, Upper Vobster Farm will destroy or return (as You direct) all relevant Personal Data in its power, possession or control and delete all existing copies of such data except to the extent it is required to retain a copy of the Personal Data by law, unless You give authority for information to be kept and Used for the purposes of marketing;
You acknowledge that Upper Vobster Farm will need to collect name, address, email and other contact details and payment details at the time of booking in order to process and confirm Your reservation.
The purpose of having a CCTV system is as a precautionary security measure for the safety and security of Your and Our belongings and those of our staff.
Due to a number of relatively recent incidents it was felt the system would act as a visual deterrent and reduce the risk of intruders.
We have taken into consideration the impact the CCTV system may potentially have on our neighbours. We have ensured that no one is overlooked and that all cameras have been discreetly placed.
The Nominated Individual responsible for the operation of the CCTV system is Michael Nicholson
Footage will be kept but no longer than necessary, after which it is automatically deleted permanently. No backups are available. Our standard retention period is 30 days. Where the data is extracted and required for other legal purposes (e.g. investigation of a crime), data will be kept as long as required for that purpose. Each instance will be logged in the CCTV extraction log. Any redundant hardware will be destroyed securely.
We reserve the right to alter or withdraw amenities or facilities or any activities without prior notice; where reasonably necessary due to repairs, maintenance, weather conditions and circumstances beyond our control.
We provide free super-fast fibre Wi-Fi in Our Properties but it is not possible to guarantee a consistent service. In St Edmunds Court the Wi-Fi is a standard non-fibre ADSL connection. Please read the terms below if You intend ‘logging on’.
Lost or left property can be returned following receipt of payment for postage. Please contact Us if You have left anything behind, and We can arrange the return of Your belongings.
We are legally obliged to keep lost or left property for 6 months, after which it will be disposed of at Our discretion.
For stays in excess of 7 nights we will provide clean linen and towels. We will agree the timing with You once You are here. It is sometimes possible to arrange to have Properties cleaned during a stay. Please ask Us if this is something You would like.
Please ensure that You have arranged Your own travel insurance, as we do not provide this. There are a number of policies available that include cover for illness with Covid-19 and self-isolation.
VISITING THE FARM
You are welcome to come and walk around the farm and see the animals. However, we are a working farm and children MUST be accompanied / supervised at all times.
No entry is permitted into any of the animal enclosures and all staff at Upper Vobster Farm have instructions to ask You to leave any enclosures immediately.
CHANGES TO THESE TERMS AND CONDITIONS
Upper Vobster Farm reserves the right to update and amend these Booking and Reservation Terms & Conditions at any time. They are correct at the time of issue and, should there be any changes in legislation, Upper Vobster Farm will endeavour to update the Terms & Conditions as soon as is practicably possible. Any changes in official legislation take precedence over these Terms & Conditions.
INTERNET USAGE AND WIFI TERMS AND CONDITIONS
Please read through our terms and conditions regarding internet Usage when staying at Upper Vobster Farm
1. EXTENT OF THE SERVICE
1.a We do not recommend in particular the Use of any websites or other internet related services. Your Use of Internet Services is carried out entirely at Your own risk.
1.b We have no responsibility for, or control over, the Internet Services You access and do not guarantee that any services are error or virus free.
1.c We have no responsibility for, or control over, the information You transmit or receive via the Service.
1.d Save for the purposes of network diagnostics we do not examine the Use to which You put the Service or the nature of the information You send or receive
1.e We do not guarantee:
The availability of the Service;
The speed at which information may be transmitted or received via the Service; or
That the Service will be compatible with Your equipment or any software which You Use.
1.f Whilst we take reasonable steps to ensure the security of the Service and to prevent unlawful access to information transmitted or received Using the Service, we do not guarantee the security of the information which You may transmit or receive Using the Service or located on any equipment utilising the Service and You accept that it is Your responsibility to protect Your information and have adequate security (in terms of equipment and procedures) to ensure the security, integrity and confidentiality of Your information and data.
1.g We reserve the right at all times to withdraw the Service, change the specifications or manner of Use of the Service, to change access codes, Usernames, passwords or other security information necessary to access the service.
2. YOUR USE OF THE SERVICE
2.a You must not Use the Service to access Internet Services, or send or receive e-mails, which:
Are defamatory, threatening, intimidatory or which could be classed as harassment;
Contain obscene, profane or abusive language or material;
Contain pornographic material (that is text, pictures, films, video clips of a sexually explicit or arousing nature);
Contain offensive or derogatory images regarding sex, race, religion, colour, origin, age, physical or mental disability, medical condition or sexual orientation;
Contain material which infringe third party’s rights (including intellectual property rights);
In our reasonable opinion may adversely affect the manner in which we carry out our business;
Are otherwise unlawful or inappropriate;
2.b Music, video, pictures, text and other content on the internet are copyright works and You should not download, alter, e-mail or otherwise Use such content unless certain that the owner of such works has authorised its Use by You.
2.c We may terminate or temporarily suspend the Service if we reasonably believe that You are in breach of any provisions of this agreement including but not limited to clauses 2.1 to 2.3 above.
2.d We recommend that You do not Use the service to transmit or receive any confidential information or data and should You choose to do so You do so at Your own risk.
2.e The Service is intended for consumer Use only. In the event that You Use the Service for commercial purposes we would specifically refer You to clause 5.b. below.
3. CRIMINAL ACTIVITY
3.a You must not Use the Service to engage in any activity which constitutes or is capable of constituting a criminal offence, either in the United Kingdom or in any state throughout the world.
3.b You agree and acknowledge that we may be required to provide assistance and information to law enforcement, governmental agencies and other authorities.
3.c You agree and acknowledge that we may keep a log of the Internet Protocol (“IP”) addresses of any devices which access the Service, the times when they have accessed the Service and the activity associated with that IP address.
3.d You further agree we are entitled to co-operate with law enforcement authorities and rights-holders in the investigation of any suspected or alleged illegal activity by You which may include, but is not limited to, disclosure of such information as we have (whether pursuant to clause 3.3 or otherwise), and are entitled to provide by law, to law enforcement authorities or rights-holders.
4. OUR USE OF YOUR INFORMATION
4.a Subject to clauses 3.c and 3.d above we confirm that we shall Use the contact details You provide to Us solely for the purposes of contacting You with marketing information, updates, promotions and special offers relating to our business
5. OTHER TERMS
5.a You agree to compensate Us fully for any claims or legal action made or threatened against Us by someone else because You have Used the service in breach of these terms and conditions, and in particular clause 2.a. to 2.c. and 3.a above.
5.b Whilst we do not seek to limit our responsibility for fraudulent misrepresentation or if You are injured or die as a result of our negligence we have no responsibility (to the extent permitted by law) to compensate You (whether or not we are negligent) for any direct financial loss, loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, Use, business, wasted expenditure, business interruption, loss arising from disclosure of confidential information, loss arising from or in connection with Use of the service or inability to Use or access the service or a failure, suspension or withdrawal of all or part of the service at any time or damage to physical property or for any other similar direct loss that may arise in relation to this agreement whether or not we were advised in advance of the possibility of such loss or damage.
5.c We agree that neither this agreement does not allow either party to act as, or hold themselves out as, acting as an agent of the other party and that that the terms of this agreement are not enforceable by a third party under the Contracts (Rights of Third Parties) Act 1999.
5.d This agreement is governed by the law of England and Wales and is subject to the non-exclusive jurisdiction of the English courts.
I confirm that, by booking accommodation at Upper Vobster Farm, I accept these terms and conditions.